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Operations Health Check

For operations leads who suspect something is wrong but can't name it

Most operations problems are not mysteries, they are unmeasured. This walks you through your own operation across the four places it usually fails, scores each one, and tells you which to fix first, because fixing them in the wrong order wastes a quarter.

What changes after you use it

  • A written, scored picture of where your operation actually stands
  • The one constraint to fix first, rather than five competing priorities
  • Language to explain the problem to people above you
  • A baseline you can re-run in ninety days to prove movement

What's inside

  • The four-dimension assessment with scoring
  • Interpretation guide for each score band
  • The prioritisation rule for what to fix first
  • A ninety-day re-assessment sheet

Questions

How long does it take?

About forty minutes if you have your numbers to hand, longer if collecting them is itself the discovery.